Privacy Policy
Effective Date: March 5, 2026
Viva Income Tax (“Viva Income Tax,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or services. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have regarding your information.
Viva Income Tax provides tax preparation and filing services for individuals and businesses, along with related financial services. This Privacy Policy applies to information collected through our website and online interactions.
By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you interact with our website, contact us, or request tax preparation services.
Personal Information You Provide
The personal information we may collect includes:
Full name
Email address
Phone number
Mailing address
Social Security Number or Tax Identification Number
Date of birth
Financial information
Employment and income information
Bank account information (for refunds or payments)
Business information for business tax filings
Tax return information and related documents
This information is collected when you:
Schedule an appointment
Request tax preparation services
Submit documents for tax filing
Contact us through our website, phone, or email
2. Automatically Collected Information
Like most websites, we may automatically collect certain information when you visit our website, including:
IP address
Browser type
Device type
Pages visited on our website
Date and time of visits
Website navigation behavior
This information helps us improve our website performance and user experience.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze website usage.
Cookies are small data files stored on your device that help us:
Remember your preferences
Understand website usage
Improve website performance
Enhance security
You can disable cookies through your browser settings, but some features of the website may not function properly.
4. How We Use Your Information
Viva Income Tax may use the information we collect for the following purposes:
Preparing and filing tax returns for individuals and businesses
Communicating with you regarding your tax services
Scheduling appointments and providing customer support
Processing payments and financial transactions
Complying with IRS and legal requirements
Improving our services and website functionality
Sending updates, service reminders, or promotional information (you may opt out)
5. Sharing of Information
We do not sell your personal information.
We may share your information only in the following situations:
Service Providers
We may share information with trusted third-party providers who assist us with:
Tax filing systems
Payment processing
Data storage and security
Website analytics
These providers are required to keep your information confidential.
Legal Requirements
We may disclose information when required to:
Comply with federal, state, or local laws
Respond to legal requests, subpoenas, or court orders
Comply with IRS filing requirements
With Your Consent
If you apply for financial products related to tax services (such as refund advances), we may share relevant information with the financial institution providing the service with your authorization.
6. Tax Return Information Protection
Information related to your tax return is protected under federal law, including regulations governing tax preparers.
Viva Income Tax will not disclose or use your tax return information for any purpose other than preparing and filing your taxes unless:
You provide written consent, or
Disclosure is required by law.
7. Data Security
We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for protecting your personal devices and login credentials.
8. Third-Party Links
Our website may contain links to third-party websites for convenience or additional services.
We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing personal information.
9. Your Privacy Rights
You may request to:
Access your personal information
Correct inaccurate information
Update your contact details
Request deletion of your information where permitted by law
Please note that certain information may be retained if required for legal, tax, or recordkeeping purposes.
10. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will delete it promptly.
11. Updates to This Privacy Policy
Viva Income Tax may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Viva Income Tax
📍 831 W Price Rd
Brownsville, TX
📞 Phone: 956-621-2066
📧 Email: vivaincometax@gmail.com